Privacy Policy

We respect the privacy of our customers and the visitors of our website. Visitors may provide personal data to us actively, for example by submitting information through a contact form on the website, a reaction on a blog post, an e-mail you send to us or during a phone call. You may provide certain personal data to us passively, by visiting our website. For example your IP-address will normally automatically be stored in our web server logs. We implement appropriate technical and organizational security measures to protect your personal data from loss and unlawful processing. We keep backups of our data at a secure location and we strive to use encryption whenever this is feasible.


General purposes

We process your personal data for the general purpose of concluding agreements with you regarding our legal services and to perform our obligations under such agreements. We may also process personal data in order to manage and expand our customer base. If you have previously purchased certain services from us, we may provide you with information about related services and may ask whether you are interested in receiving them. Which of your specific data is processed by us and why, depends on how you are using our website and what services you are receiving from us.


Personal data that we process

We process your personal data by using our services and / or by providing it to us yourself. Below is an overview of the personal data we process:

  • Full name
  • Phone number
  • E-mailadress
  • Company name
  • Chamber of Commerce number
  • IP-adress
  • Tax/VAT number
  • Full Adress
  • Province
  • Country


Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via [email protected], then we will delete this information.

 

For what purpose and on what basis we process personal data

Suhail Cosmetics processes your personal data for the following purposes:
- To call or e-mail you if necessary and to be able to carry out our services or to respond to a message from you on our website.
- To process your order and verify your payment.
- To be able to deliver your product.
- Process your order in our accounting.
- Verify that you are a business customer and so we can deliver VAT-free to foreign customers.
- We keep your IP address so that we know you were on the website, in order to continue offering you a good website and to be able to block certain IP addresses. In Google Analytics, your IP address is anonymised.

 

Automated decision-making

Suhail Cosmetics does not make decisions based on automated processing on matters that can have (significant) consequences for people. These decisions are taken by computer programs or systems, without a person (for example, a Suhail Cosmetics employee) sitting between them.

 

How long we store personal data

Suhail Cosmetics does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We keep your data during the mandatory storage period of 7 years. Order data older than 7 years is automatically made anonymous after this period.

 

Sharing personal data with third parties

Suhail Cosmetics does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our order, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Suhail Cosmetics remains responsible for these processing operations.


Cookies

Whenever you visit our website, your IP-address will automatically be stored in our web server logs. This is necessary to enable us to properly manage and troubleshoot the web server. We do not use your IP address to follow your activities online. We are normally not able to link your IP-address to your name, address or other identifying information, unless you have actively submitted such information to us and keep using the same IP address. Our standard retention term for server logs is 6 months.

When you visit our website for the first time, you will be shown a small pop-up asking you to accept our use of certain cookies and plugins. By clicking ‘accept’ you give us your consent to use all cookies and plugins as described in the pop-up and in this privacy policy. If you give us your consent through the cookie settings, we use Google Analytics to generate and view general statistics about how our website is used by the public at large. The analytics programs and cookies that we use do not track what specific visitors are doing on our website. For more privacy information about Google Analytics, please see the Google Analytics privacy overview.

Our website contains buttons to share, like or promote certain things, through social media. The code for these buttons is supplied by the social media themselves, and normally includes the placement and use of a cookie that is set automatically. We have made sure that these cookies will not be placed, unless you actually click on one of these buttons, or unless you have set your cookie settings to allow social media cookies. Please read the privacy policies of Facebook, Google, and Instagram if you would like to know more about how these companies may use your personal data.

The following cookies are being used:

PHPSESSID
Cookie: PHPSESSID
Function: During the visit, this cookie keeps track of which pages you visit and the searches made.
Storage period: Until the end of the session.

_ga
Cookie: Google Analytics
Function: Registers a unique ID that generates statistical data of how the user uses the website.
Storage period: 2 years

_gat
Cookie: Google Analytics
Function: Is used by Google Analytics to regulate the amount of applications.
Storage period: Until the end of the session.

_gid
Cookie: Google Analytics
Function: Registers a unique ID that generates statistical data of how the user uses the website.
Storage period: Until the end of the session.

form_key
Cookie: form_key
Function: Stores randomly generated key used to prevent forged requests
Storage period: Until the end of the session.

mage-cache-sessid
Cookie: Magento
Function: Facilitates caching of content on the browser to make pages load faster.
Storage period: Until the end of the session.

mage-cache-storage
Cookie: Magento
Function: Facilitates caching of content on the browser to make pages load faster.
Storage period: Until the end of the session.

mage-cache-storage-section-invalidation
Cookie: Magento
Function: Facilitates caching of content on the browser to make pages load faster.
Storage period: Until the end of the session.

mage-translation-file-version, mage-translation-storage
Cookie: Magento
Function: Facilitates translation of content to other languages.
Storage period: Until the end of the session.

product_data_storage, recently_compared_product, recently_compared_product_previous, recently_viewed_product, recently_viewed_product_previous, section_data_ids, store
Cookie: Magento
Function: Temporary information of your session. This information is needed to optimize the speed of the website.
Storage period: Until the end of the session.

You can control and/or delete cookies as you wish. If you need further explanation or details, please see AllAboutCookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.


Communication

If you submit a contact form or order form on the website, or send us an e-mail, then we use this information to respond to you. We store the communication between us until we believe it is no longer relevant. Communications between you and us will be treated confidentially, in accordance with our general terms and conditions. As legal advisors, our communications with our clients are protected by legal privilege.


Mailing / New letters

We offer a newsletter containing information and developments concerning hair and cosmetics, and related issues/ products. We will only add your e-mail address to our list of newsletter subscribers with your explicit consent. Every newsletter contains a link by which you can unsubscribe from our newsletters. We do not sell or disclose the subscriber base of our news letters to third parties.


Right to change

We reserve the right to change this privacy policy. Updated policies will be published on this website.

Right of inspection, correction and removal

You have the right to know, upon your request, which of your personal data is actually processed by us, if any. If any personal data we may have of you is incorrect, you may require us to correct it or remove it. If you do not want to receive any information from us about our services or products, please contact us.


Contact

For any questions or requests about your privacy and our privacy policy, please contact us by e-mail through [email protected] or by mail at the following address:

Suhail Cosmetics BV
PO Box 1340
2130EK Hoofddorp
The Netherlands

Copyright © SUHAIL Cosmetics. All rights reserved.